Privacy Policy

(Compliant with Ghana Data Protection Act, 2012 (Act 843) and African Union Data Protection Guidelines)

3.1 Information We Collect

We collect:

  • Personal identification data (name, email, phone)
  • Transactional data
  • Location data
  • Device information
  • Merchant business records
  • Payment activity

3.2 Use of Your Information

Your information is used to:

  • Create and manage accounts
  • Improve marketplace functionality
  • Facilitate secure payments
  • Prevent fraud
  • Notify users of updates

3.3 Data Sharing

We DO NOT sell user data.

We only share data with:

  • Payment processors
  • Franchise partners
  • Regulatory and law-enforcement agencies (when required by law)

3.4 Data Security

We use:

  • Advanced encryption
  • Multi-layer authentication
  • Firewall protection
  • Secure payment tokens

to protect user information.

3.5 User Rights

You may request:

  • Data access
  • Correction
  • Deletion
  • Restriction of processing

via our Data Protection Office.

3.6 Children

HanyMarket does not permit users under 18 to maintain accounts.

By using this platform, you acknowledge that HanyMarket is a marketplace-only service provider and agree that all transactions are strictly between buyers and merchants. HanyMarket bears no responsibility for product delivery, quality, or dispute outcomes.