Merchant Agreement

5.1 Requirements to List

Merchants must:

  • Provide verifiable business details
  • Upload accurate product information
  • Comply with Ghanaian and international trade laws
  • Ensure product quality and availability

5.2 Merchant Responsibilities

Merchants are solely responsible for:

  • Product quality
  • Order fulfillment
  • Shipping and logistics
  • Customer communication
  • Refunds and returns
  • Warranties
  • Legal compliance

5.3 Prohibited Listings

Merchants may not list:

  • Illegal items
  • Counterfeit goods
  • Expired products
  • Weapons
  • Dangerous goods without permits

5.4 Fees

Listing and service fees will be communicated as applicable.

5.5 Consequences for Violations

HanyMarket may:

  • Remove listings
  • Suspend accounts
  • Block withdrawals
  • Report illegal activities to authorities

By using this platform, you acknowledge that HanyMarket is a marketplace-only service provider and agree that all transactions are strictly between buyers and merchants. HanyMarket bears no responsibility for product delivery, quality, or dispute outcomes.